Foxi Flow Support
Install help, start frames, licence keys, troubleshooting, cancelling and refunds — all in one place.
1. Install
Add Foxi Flow from the Chrome Web Store, open your project in Flow (flow.google.com), then click the Foxi Flow icon in the toolbar. If the icon is hidden, it is under the puzzle-piece (Extensions) menu; pin it.
2. Getting started
- 01Install Foxi Flow from the Chrome Web Store and open your project in Flow.
- 02Click the Foxi Flow icon; the side panel opens next to Flow.
- 03Choose Image or Video and your settings, load your prompt file, and press Start.
- 04Your images or videos download automatically, one after another.
3. Making videos with Start frames
- Choose Video, then Frames.
- Load your prompt file.
- In the Queue, click “Start” on each prompt to add its Start image from your computer. “End” is optional.
- The Start button in the panel unlocks once every prompt has a Start image.
4. Licence key
- After buying Foxi Flow Pro you get the key by email from Gumroad.
- In the side panel, click “I have a key”, paste it and press Activate.
- One key works on up to 3 devices. Removing the key does not free a slot. If you change computers and hit the limit, email support@nexzare.com and we'll reset it.
- A Gemnix key does not work in Foxi Flow, and a Foxi Flow key does not work in Gemnix.
5. Troubleshooting
- “Not connected”Reload the Flow tab (F5); the panel reconnects by itself within a few seconds. (The round-arrow button at the top of the panel is “Reset everything”, not reconnect.)
- “Started debugging this browser” barThis is normal while Foxi Flow works. Don't press Cancel.
- Prompts go to Flow's Agent instead of the prompt boxFoxi Flow switches Agent mode off on its own. If it is still on, turn it off in Flow and press Start again.
- Generation stops when you switch tabsTurn on “Run in background” and share the Flow tab.
- Chrome asks where to save every fileTurn off “Ask where to save each file” in Chrome Settings → Downloads.
- Flow changed its pageEmail us at support@nexzare.com, and include “Copy diagnostics” from Advanced settings. We'll release a fix.
6. Manage or cancel your subscription
Open your Gumroad library, or use the link in your receipt email. You keep Pro until the end of the period you already paid for.
7. Refunds
Refunds are available within 7 days of your first payment. Email support@nexzare.com with your checkout email. Full details are in the Terms of Sale & Refunds.
8. Contact
Email support@nexzare.com — we usually reply within 1–2 business days.
Foxi Flow is an independent product by Nexzare. It is not affiliated with, endorsed or sponsored by Google. ‘Flow’, ‘Veo’ and ‘Chrome’ are trademarks of Google LLC.